Terms of service

Terms of Service

Effective Date: April 20, 2026

Welcome to Cutesy Cubs. These Terms of Service (“Terms”) govern your use of our website cutesycubs.pk and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Cutesy Cubs is an online store offering baby and kids clothing and related products in Pakistan.

Contact Information:
Email: cutesycubs@gmail.com
WhatsApp: +92 335 0720727
Address: A10, Police Foundation, O-9, Islamabad, Pakistan

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are legally able to enter into a purchase agreement

  • Information provided by you is accurate and complete

  • You will use the website only for lawful purposes

3. Products & Availability

We aim to display products, sizes, colors, and descriptions as accurately as possible. However:

  • Slight color differences may occur due to mobile/desktop screen settings

  • Minor measurement variations may occur

  • Product packaging may vary from images

  • Availability is subject to stock at the time of confirmation

We reserve the right to discontinue or limit any product at any time.

4. Pricing

All prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to:

  • Change prices at any time without prior notice

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing

5. Orders & Confirmation

Placing an order does not guarantee acceptance. Orders are subject to confirmation.

You may request cancellation before order confirmation. Once confirmed or dispatched, cancellation may not be possible.

We reserve the right to cancel any order for reasons including:

  • Item out of stock

  • Suspicious or fraudulent activity

  • Incorrect pricing or website error

  • Incomplete customer details

  • Delivery area unavailable

6. Payment Methods

We currently accept:

  • Cash on Delivery (COD)

  • Easypaisa

  • Bank Transfer (where applicable)

We may update available payment methods in future.

7. Shipping & Delivery

Delivery times shown on the website are estimated only and may vary due to courier delays, weather, holidays, or operational factors.

Customers are responsible for providing:

  • Correct shipping address

  • Accurate phone number

  • Availability to receive COD parcels

We are not responsible for delays caused by incorrect customer information.

8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Return & Refund Policy. By placing an order, you agree to that policy as well.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Place fake orders

  • Abuse customer support staff

  • Attempt unauthorized access to the website

  • Disrupt website operations

We may suspend or block users involved in misuse, fraud, or abusive behavior.

10. Intellectual Property

All website content including:

  • Logo

  • Brand name

  • Product photos

  • Graphics

  • Text

  • Designs

  • Website content

is the property of Cutesy Cubs unless otherwise stated.

No content may be copied, reused, reproduced, or distributed without written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Cutesy Cubs shall not be liable for:

  • Indirect or incidental losses

  • Delivery delays caused by third parties

  • Temporary website downtime

  • Losses caused by misuse of products

  • Errors caused by incorrect customer information

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Governing Law

These Terms shall be governed and interpreted under the laws of Pakistan.

Any disputes shall be subject to the appropriate courts of Pakistan.

14. Changes to Terms

We may modify these Terms of Service at any time. Updated versions will be posted on this page with the latest effective date.

15. Contact Us

For any questions regarding these Terms:

Cutesy Cubs
Website: cutesycubs.pk
Email: cutesycubs@gmail.com
WhatsApp: +92 335 0720727